moss air faq

Is it normal for the moss to fall off?

Is it normal for the moss to fall off?
Yes, it’s normal for some spores or leaves to fall off, as the moss filter is a living plant. This shedding is a natural process and is completely harmless to humans.

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Why does the LED turn green and the humidifier stop spraying when charging from a drained state?
Why won’t the power turn on even after charging?